Customer Service
All
Glasgow
Edinburgh
Southampton
Cardiff
.jpg)
Be Inspired
Laings Success Stories
“Storytelling is the part of marketing that I enjoy the most, and in a business with over 182 years of history I couldn’t ask for more. Laings is rich and abundant in stories of legacy, design and theatre, which makes my job as Assistant Marketing Manager a privilege to be able to communicate these stories to our clients.”
Iain Curran Assistant Marketing Manager
“Almost 10 years after getting into the jewellery industry, I’m at Laings doing the job that I love as Buyer and being exposed to incredible opportunities to work with the most amazing jewellery. At Laings, I’ve been able to develop my natural eye for selecting diamonds and gemstones even further – which will be a lifetime love affair.”
Leah Wylie Buyer
We believe in recognising talent when we see it and nurturing the next generation of skills, empowering our people to become experts in their chosen specialism – across every area of our business.
JILL ANIOLA HUMAN RESOURCES DIRECTOR
Creating Unforgettable Experiences
We create unforgettable experiences for our clients using knowledge handed down from generations of the Laing family, coupled with modern interpretations of luxury retail. Clients can enjoy refreshments from our refreshment partners, The Dalmore and Lanson, and an educational journey through jewellery and watches to find the pieces that perfectly represent them. As we look to the future, we aim to carve out a new ambition for our clients’ experience, to immerse them further into our world and leave an everlasting impression on them.
Be Inspired Every Day
We pride ourselves on a culture that makes everyone feel welcome, with the signature warmth of Laings being felt from the moment you step foot into our doors. Our principles of culture are based on mutual respect, honesty and trust, to foster an environment that makes employees feel inspired every day. We encourage individuality, tenacity and drive to help continue the legacy of Laings and shape the future of a business we are all proud to work for.
"Discover what it means to give someone an experience they’ll remember for a lifetime."
RICHARD LAING SALES DIRECTOR
LAINGS REWARDS & BENEFITS
- Pension Scheme and Life Assurance
- Long Service Awards
- Generous Staff Discount Schemes
- Health and Wellbeing Support
- Employee Assistance Programme
- Customisable Benefits Portal
- Bonus Scheme and Incentives (Dependant on the Role)