“Storytelling is the part of marketing that I enjoy the most, and in a business with over 182 years of history I couldn’t ask for more. Laings is rich and abundant in stories of legacy, design and theatre, which makes my job as Assistant Marketing Manager a privilege to be able to communicate these stories to our clients.”
“Almost 10 years after getting into the jewellery industry, I’m at Laings doing the job that I love as Buyer and being exposed to incredible opportunities to work with the most amazing jewellery. At Laings, I’ve been able to develop my natural eye for selecting diamonds and gemstones even further – which will be a lifetime love affair.”
We create unforgettable experiences for our clients using knowledge handed down from generations of the Laing family, coupled with modern interpretations of luxury retail. Clients can enjoy refreshments from our refreshment partners, The Dalmore and Lanson, and an educational journey through jewellery and watches to find the pieces that perfectly represent them. As we look to the future, we aim to carve out a new ambition for our clients’ experience, to immerse them further into our world and leave an everlasting impression on them.
We pride ourselves on a culture that makes everyone feel welcome, with the signature warmth of Laings being felt from the moment you step foot into our doors. Our principles of culture are based on mutual respect, honesty and trust, to foster an environment that makes employees feel inspired every day. We encourage individuality, tenacity and drive to help continue the legacy of Laings and shape the future of a business we are all proud to work for.
"Discover what it means to give someone an experience they’ll remember for a lifetime."
RICHARD LAING SALES DIRECTOR